Introduction
Sohobooking is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information when you use our website and services.
Information We Collect
- Personal Information: When you register or make a booking, we may collect personal details such as your name, email address, phone number, payment information, and billing address.
- Travel Information: We collect details about your travel plans, including destination, dates, accommodation preferences, and special requests.
- Usage Data: We collect information on how you use our website, such as your IP address, browser type, device information, pages visited, and the time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, track user activity, and analyze site performance.
How We Use Your Information
- To Process Bookings: We use your personal and travel information to process and confirm your bookings and provide you with relevant information.
- Customer Support: Your information helps us respond to your inquiries, provide customer support, and address any issues.
- Marketing and Communication: With your consent, we may use your information to send promotional materials, updates, and offers. You can opt-out at any time.
- Improving Our Services: We use the data to understand user behavior, improve our services, and enhance your experience.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
- Service Providers: We may share your information with third-party service providers to process payments, provide customer support, or perform other business functions on our behalf.
- Business Partners: With your consent, we may share your information with our business partners to offer you additional services or benefits.
- Legal Requirements: We may disclose your information if required by law, court order, or other legal processes, or if we believe it is necessary to protect our rights, property, or safety.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the complete security of your data.
Your Rights
- Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
- Delete: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@sohobooking.com
